Car keys range from a simple mechanical blade to a cut key paired with a transponder or smart-key system. A duplicate that opens the door may still fail to start the car if the electronic portion is not matched to the vehicle.
What to tell us
Share the vehicle year, make, model, trim if known, whether any key remains, and whether the problem is with the blade, remote buttons, ignition, or starting system. Have reasonable proof of ownership available. If you have a working key, bring it; a worn original can help identify the key type even when it is no longer reliable.
| Key situation | Typical work to discuss | What can change the quote |
|---|---|---|
| Spare needed while one key still works | Cut a matching key and program it if required | Key type and vehicle system |
| All keys are lost | Identify vehicle security system, cut, and program a new key | Vehicle access, key availability, programming, parts |
| Blade is damaged but remote works | Cut or replace the mechanical portion | Key shell, blade profile, and condition of electronics |
| Key starts the car inconsistently | Inspect wear, transponder, ignition, and battery-related issues | Whether the issue follows the key or the vehicle |
Do not wait for the last key
If a key is visibly worn, bent, cracked, or intermittently recognized, making a spare before it fails can be easier than solving an all-keys-lost situation. Store the spare separately and avoid leaving it in the vehicle.